Payment and Cancellation Policies
14 days prior to guests check in.
For groups (10 rooms and more):
- 30 days prior to check in.
reservations for special Holiday periods such the period of
last week of December and the Easter Week must be prepaid 30
days in advance without exception, and this period cannot be
Checks and deposits
should be made out to:
Distriuidora Jones H. Aeropuerto, S.A.
Deposited in the: Banco de Costa Rica
Dollar account: 205-0015698-1 902325356
Cuenta Cliente: 15201205001569816
Identification number of the company: 3-
101 – 034719160068
Please follow up with a copy of
the deposit via fax, or mail your agency cheque to
Sales Office- P. O. BOX 20-4050
Alajuela, Costa Rica.
Cancellation and Refund
cancellations must be received in writing via fax or email by
the sales & reservations department. Fax 2433 7933
Cancellations received prior to the prepayment date there
will be no charge.
Cancellations not received prior to the prepayment date will
result a penalty fee as follows.
Before 3 days to arrival date 50% of the 1st nights.
After 3 days to arrival date 100% of the price the 1st
For groups (10rooms and more):
Before 15 days to arrival date 50%
After 15 days to arrival date 100%.
The same applies for "No Shows" 100%.